Quick answers
Frequently asked questions
Shipping, consultations, routine support, and more.
How do I qualify for free delivery?
Add products worth UGX 120,000 or more and delivery within Kampala is complimentary. The cart shows your progress in real time.
Do you ship outside Uganda?
We deliver nationwide via partner pharmacies. Regional East African shipping can be arranged—contact support for a quote.
Can I consult a pharmacist?
Yes. Use the routine builder or WhatsApp us and we’ll respond within 48 hours.
Do your products work in heat and humidity?
Yes. Every formula is trialed in sun‑rich, humid conditions to ensure comfort and stability.
Where can I pick up in person?
See pickup locations on the Support page.